ClientVault

Return policy

Last updated October 27, 2026

Digital downloads

ClientVault sells digital files only, including the $97 Ultimate Revenue Kit. There is nothing to ship back. After Stripe confirms payment, we email download links, usually within a minute.

When a sale is final

Once the download email is sent, the sale is final. The files cannot be returned, and we do not offer a refund because you changed your mind after receiving them.

When we will help

Email support@getclientvault.com if any of these happen:

  • You were charged and the download email never arrived, including your spam folder.
  • A link is broken or a file will not open.
  • You were charged twice for the same kit.

We will resend the links. If we cannot deliver the files you paid for, we will refund that charge. A duplicate charge is refunded.

How to ask

Write to support@getclientvault.com within 14 days of the charge. Include the email you used at checkout. Mail is also fine: ClientVault, 5911 196th Street Southwest, Lynnwood, Washington 98036.

Ultimate Kit — $97